Privacy Policy

Truwork Limited is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. What Information We Collect

We may collect and process the following personal data:

• Full name, contact details (address, phone number, email)
• CVs, cover letters, employment and education history
• Job application details and references
• Communication data, including correspondence by email or submitted through our website forms
• Payroll information (for placed candidates)
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2. How We Collect Your Data

We collect data through:

• Job applications submitted via our website or email
• Contact forms on our website
• Direct communications with you
• Public job boards or third-party platforms (where you have shared your CV with us)
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3. How We Use Your Data

Your data is used to:

• Assess your suitability for current or future job opportunities
• Contact you regarding job roles and interviews
• Share your profile with potential employers (clients)
• Fulfil payroll and administrative functions (if applicable)
• Improve our services and manage internal records
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4. Who We Share Your Data With

We only share personal data with trusted third parties, including:

• Clients who are potential employers
• Payroll providers (for contracted workers)
• Service providers such as our CRM and cloud storage systems, which help us securely manage candidate information

All third parties are contractually obligated to comply with data protection laws and only process data for the purposes specified.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – when you submit a job application or provide your details for recruitment purposes
• Legitimate interests – for internal administrative purposes and to provide you with job opportunities
• Legal obligations – for compliance with employment, tax, or regulatory requirements
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6. Data Retention

We retain personal data for a period of 12 months from the date of your last contact or submission, unless a longer retention period is required or permitted by law.

7. International Data Transfers

We do not transfer your personal data outside the UK. All data is stored and processed within the UK or using UK-based services.

8. Data Security

All personal data we process is stored securely and by applicable laws and regulations. We use technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

9. Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your browser to help us understand how visitors use our site. You can control cookie preferences through your browser settings

10. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or erasure of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@truwork.co.uk.